Gym Policies:
CLASS RESERVATIONS:
Class capacity is limited, so we encourage you to sign up for class online or our Performance Lab App well in advance.
LATE ARRIVAL:
We do not permit late arrivals to enter class once class has started.
WAIT LIST:
If an individual has not arrived by the class start time, their spot will be given to participants on the waitlist who have arrived on time.
CANCELLATIONS:
We do not accept class cancellations over the phone or email. All class cancellations must be done online or on the Performance Lab app. We ask our clients to be conscientious about canceling class last minute and preventing another client from booking a spot.
Any client who cancels within 12 hours of class start time may forfeit their class cost. However, we know life happens, so if there’s space in a class for later in the day, clients may rebook for no additional cost. Thank you for your understanding!
STUDIO ETIQUETTE:
Athletic pants, leggings, and/ or shorts and tops are required. Sneakers are required in Studio 1 and no shoes are permitted in Studio 2. Please respect your neighbors by practicing good hygiene and keeping your workout focus on yourself and/or the instructor.
CELL USAGE:
Phones can be brought into class, but they must be kept on do not disturb. No texting, phone calls, or taking photos/videos of your fellow classmates without their permission.